FAQ ( FREQUENT ASKED QUETIONS )
1. What kind of cars do you work on?
We work on all types of cars — from everyday vehicles to high-end brands like Mercedes, BMW, and Audi. No car is too big or small for us!
2. Can I book a service easily?
Definitely! You can book online or give us a call. We’ll find a time that fits your schedule.
3. Do you handle repairs as well as maintenance?
Yes, we do it all — from regular check-ups and oil changes to major repairs. We make sure your car runs smoothly every time.
4. Do you look after luxury cars too?
Absolutely! We love working on premium cars and know how important it is to keep them performing at their best.
5. How often should I service my car?
Regular servicing is essential to keep your car running safely and efficiently. Most manufacturers recommend a service every 10,000–15,000 km, but it can vary depending on your vehicle, driving habits, and type of service.
At Alexandria Motor Garage, we provide personalized advice based on your car’s make, model, and condition to ensure you never miss a critical service.
6. My car is making strange noises — what should I do?
Unusual sounds like knocking, grinding, or squealing can indicate mechanical issues ranging from worn brake pads to engine problems. Bringing your car in promptly allows our technicians to diagnose and fix the issue before it becomes costly or dangerous. We always explain the problem and options clearly so you can make informed decisions.
7. How do I know if my brakes or tires need attention?
Signs like squealing brakes, vibrations, uneven tire wear, or reduced traction are indicators that your brakes or tires may need servicing. Our team conducts thorough inspections and will advise whether repairs, replacements, or adjustments are required — keeping your car safe on the road.
8. Why does my car struggle to start or stall sometimes?
Starting issues or stalling can stem from various causes such as battery problems, faulty sensors, fuel system issues, or ignition faults. Our skilled mechanics use modern diagnostic equipment to pinpoint the exact cause and fix it efficiently, so you avoid repeated problems and downtime.
9. My luxury or high-end car has a warning light — what should I do?
Warning lights on luxury vehicles like Mercedes, BMW, or Audi can indicate anything from minor maintenance needs to serious system faults. Our licensed technicians are trained to handle high-end vehicles, interpret manufacturer diagnostics, and carry out repairs to maintain performance, reliability, and safety.
We ensure you understand what the warning means and the best course of action.
10. How do I know if my car needs a major service or repair?
Major services or repairs are usually indicated by warning lights, unusual noises, decreased performance, or fluid leaks. Regular check-ups can help detect these issues early. At Alexandria Motor Garage, we perform thorough inspections and diagnostics, explain what’s required, and provide transparent quotes. Our goal is to prevent small problems from turning into costly repairs while keeping your car safe and reliable.